Frequently Asked Questions
Everything you need to know before placing an order.
When can I order a piece from the brand?
Each POLÉ SOLÉ piece is made to order, with no stock. Orders open with each new edition, announced in advance on our Instagram account.
To make sure you don't miss it, follow us on Instagram @pole.sole
When will I receive my order?
As each piece is sewn for you after you place your order, please allow approximately 4 to 5 weeks for production.
You will receive an email when your order has shipped or is ready for pickup at the pickup point.
Where are your products made?
All our swimsuits are handmade in Martinique, in the designer's workshop.
Each piece is made individually, using high-quality Italian technical fabrics for swimwear and with special attention paid to the finishing touches.
What are the delivery options?
- Colissimo to Guadeloupe, Saint-Barthélemy, Europe, La Réunion, and internationally. If your country is not listed, please send an email to support@polesolebrand.com
- Free pickup (Click & Collect) in Martinique at our partner pickup point: Restaurant Kaychin (Jambette, Lamentin)
Have another question? Write to us at support@polesolebrand.com